XGenPlus
Launches Version 12 for Indian and Global Markets on August 1, 2011
XGenPlus, world’s most advanced e-mail server launches
XGenPlus Version 12 for Indian and Global markets on August 1, 2011.
The advanced e-mail server has come-up with an in-built assignment
module called Automated Inward Routing (AIR).
Automated Inward Routing is the module through which you can have
automated rules to allow one email id of the organization being
served by multiple agents with strict rules and responsibilities
assigned to each agent automatically. For the first time ever,
XgenPlus’s Version 12 service will provide an entire analysis report
which will help reduce the tension of the bosses on whether the
employees have finished the task for the day completely.
The service which is one-of –its-kind amongst all the leading e-mail service providers
present globally helps in creating a rule in Customer Care account
to forward all incoming mails to Customer Care group. Also, all the
mails coming to Customer Care agent mailbox are automatically
assigned to differentagents on Round Robin basis. The Customer
Care Admin monitors the workload and performance of each agent
through admin tab. AIR guarantees delivery report with the time and
browser details as well as a MIS Report with the Mail (spam, read,
unread, sent) details.
Mr. Ajay Data, Founder, XGenPlus commented, “AIR is a very powerful
and useful tool as it automatically takes care of everything – right
from assigning work maintaining load distribution to tracking the
status of assignments. With AIR, agents will not have to
continuously monitor the support mail account and
administrators will not have to keep tracking every e-mail and work
individually. Automated Inward Routing is yet another unique
approach of XGenPlus in moving towards perfection and for becoming
world’s most advanced e-mail server.”
About XGenPlus:
MyXgen believes in the concept of constant innovation, growth and
development. Throughout the years, XGen Plus has anticipated key
growth areas, sailed through technology fads, and constantly had
eyes on what the future has to offer - resulting in a successful
product that has fulfilled the email needs of many companies.
The vision of XGenPlus is to continue to innovate and be a global
leader in the email market-place by developing next-generation email
platforms and systems designed to scale. Xgen Plus is a software on
can trust for as it provides with tools one needs for a solid email
platform that one can rely on. Email is critical in present-day
society. People send, receive, communicate though this channel; send
the most private parts of their lives through information sent in a
largely open protocol. Trust is paramount - integrity, important.
The engineers and technicians have solid experience with every
component that anemail server requires.
Maintenance tasks have been automated, simplified to save you
precious time.
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