Resell India-built business email. Earn recurring commission.

At a glance

The XgenPlus Partner Program is a reseller program. An IT business sells XgenPlus business email to its own clients, keeps the client relationship, and earns a recurring commission on every order and every renewal. XgenPlus runs the servers, security, deliverability and uptime.

Who can partner

Anyone whose clients already trust them with their technology. Joining is free and there is no minimum commitment.

What we look for

• An active business, IT service or consultancy with a focus on software, hosting or communication solutions.
• Some experience with cloud email or IT solutions.
• A named point of contact to work with the XgenPlus partner team.
• The ability to handle your own customers' sales, onboarding and first-line support.

How to apply

1. Apply Fill the two-minute application on the Partner Program page: business, contact, tax details and documents. Your draft is saved as you type.
2. Get approved We review within one business day. On approval you receive a welcome email with your partner code, your referral link and a set-password link valid for 72 hours.
3. Sign in Set your password from that link, then sign in at the Partner sign-in page. Partners are not customer accounts; use the partner door, not the customer login.
4. Add your first customer Open Customers, add the customer's contact details, then register their domain from the customer page. Your first commission accrues when that order is paid.

Documents for an India-registered business

• PAN and GSTIN (both required). PAN is also needed before commission can be settled, because tax is deducted at source. Bank name, account number, IFSC and account holder name are required at application too, used to pay out your commission; you can update them later in the Account tab of the partner dashboard.
• Three uploads: company registration, PAN card, GSTIN certificate. PNG, JPG, PDF, DOC or DOCX, up to 6 MB each.
• One application per email address. If you have already been approved, sign in instead of applying again.

For a business outside India the tax fields and uploads are optional at application. International reselling is allowed as long as you comply with local data and compliance rules.

Commission slabs

Your rate is a volume slab on the total number of active commissioned domains in your book. It is recomputed on every paid order and only ever moves up as you grow.

Earnings estimator

A quick, honest estimate. It applies the slab for your domain count to the annual list value, before GST. Real earnings depend on the plans your customers choose and on renewals.

Plans you sell

Every plan includes everything cheaper plans have. Prices are per user per month, billed annually, in Indian rupees. Your customer pays exactly this list price; your commission comes on top and is never shown to them.

Full feature matrix: xgenplus.com/pricing.html. Trial domains (₹2) never count toward your slab.

Versus Google Workspace reselling

The honest recruiting math is not the headline percentage. It is what you are allowed to build on top of it.

Worked example

Twenty client domains at fifteen mailboxes each on XGEN Advance (₹85 per user per month) is roughly ₹3.06 lakh of annual list value. At the 20% slab that is about ₹61,000 a year in recurring commission, and it grows with every domain and every renewal.

Your partner panel

There is no separate partner website. You sign in at the partner door and land in the standard XgenPlus dashboard, and the dashboard switches to partner mode: Overview, Customers, Commission, Activity and Account down the left. Your own domains, if you have any, sit below under My own domains.

Where things are

• Overview: credit balance, commission accrued and settled, your slab and the ladder, quick actions, and the Commission claims card.
• Customers: your book. Open a customer to see their domains, add a domain or service for them, and read their ledger and invoices.
• Commission: the full ledger, every entry with invoice number, rate and status.
• Activity: everything that happened, in plain words, with filters.
• Account: profile and payout details, tax identity, credit top-up and ledger, referral link and the tender desk. Not everyday, but always one click away.
• My own domains: shown only when your partner org owns a domain itself. Domains, DNS, Users, Subscriptions and Billing for those domains work exactly as they do for any customer.
• Sign out returns you to the partner sign-in page, not the customer login.

Customers and domains

A customer is a record in your book. Domains attach to a customer. Getting this order right is what keeps every renewal attributed to you.

Two kinds of customer

Registering a domain for a customer, step by step

1. Existing customer Open Customers, open the customer, click Add domain. The buy wizard opens already tagged to that customer, with their GSTIN prefilled. Nothing you type there can create a second customer record.
2. New customer On the Domains tab, click Add domain and choose A new customer. Save the contact details first; the wizard then opens tagged to the new record. If a customer with the same name or email already exists you are offered to open it instead.
3. Your own organisation The same chooser offers My own organisation for a domain that is genuinely yours. Your own domains never earn commission.
4. Pay and verify Complete the wizard as usual. After payment you see the commission you earned on that order at your slab, and you land back on the customer's page with DNS setup open. Verification must complete before mail flows.
5. Emails go to you, not the customer. Every order you place from a customer page is your transaction: activation, login id, DNS setup and invoice emails come to your partner email only. Your customer receives nothing from XgenPlus, so you decide what to forward and when. If you later enable dashboard access for the customer's domain admin, that invitation goes to the admin address you set.

Already have a customer on XgenPlus?

If a client already uses XgenPlus and wants you to manage them, submit an attach request from the panel with the domain and a note. The partner team reviews it manually. One partner per customer; the first attribution holds.

Billing and invoices

• Every order bills at full list price. There is no partner discount on the invoice; your earning is the commission, accounted separately in your ledger.
• Invoice in your name. Every order you place from a customer page is invoiced to you: your legal name, GSTIN and contact from your partner profile, at full list price. Billing a specific order in the customer's name instead, with their legal name, GSTIN and state and an optional Reseller Partner: your company line, is supported by the platform but is not yet a toggle in the buy wizard. Ask the partner team to set it for that order.
• The customer never sees commission. It appears on no invoice, email or customer-facing document.
• GST is charged on invoices at the applicable rate and is excluded from the commission base.
• Renewals follow the same rule. When a customer renews directly, the invoice is theirs and the commission is still yours.
• Activity. The Activity tab in your dashboard lists every business event in plain words: customer added, plan bought or renewed on which domain and for how much with the invoice attached, commission earned, claims raised and paid, credit added, profile changes, plus every email we sent. Filter by Orders, Customers, Money and profile, or Messages sent.
• Downloading invoices. Your own orders are in the Billing tab. Invoices for a managed customer's orders are on that customer's page under Customers, and every invoice number in your commission ledger links to its PDF. A referred customer's invoices belong to them and are not shown. Credit top-ups produce a receipt email and a ledger entry, not a tax invoice; every credit-side ledger line has a downloadable receipt and every order debit links to the order invoice.

Wallet, settlement and tax

The prepaid wallet

• Recharge by card or UPI from the Account tab, minimum ₹5,000 per top-up. A recharge creates its own invoice.
• Orders, renewals and added users are paid by card, UPI or netbanking in the buy wizard today. Paying them directly from credit is on the roadmap; until then, ask the partner team if you need credit applied to a specific order.
• The wallet is a full ledger. Every credit and debit is an immutable entry and the balance always equals the sum of entries.

Settlement: claim your commission

• Commission accrues when an order is paid and shows as accrued in your ledger.
• You settle it yourself. On the Overview, the Commission claims card shows what is claimable now. Press Claim your commission once it reaches the minimum of ₹5,000.
• A claim is a break point. Every eligible entry moves to settled under one claim number, your accrued figure restarts from zero, and your slab is untouched.
• A proforma invoice is generated for the claim (gross commission, GST at 18% if you are GST-registered, TDS under Section 194H, net payable) and emailed to you with a copy to accounts. You can download it from the claims table at any time.
• Legal name, PAN and GSTIN are on the Profile and payout details card in the Account tab too. They print on every invoice and proforma and drive TDS, so a change is a request: the XgenPlus sales team checks it against your certificate and applies it, and you get an email either way. Until then the current values stay in force. Bank account and registered address save straight away.
• Payment is made by bank transfer to the account in your Profile and payout details card in the Account tab. Keep it current; a change of account is emailed to you and to accounts and verified before the next payment. You cannot claim without an account on file.
• For a managed customer, commission on a domain becomes claimable only after that domain completes DNS verification. Finish setup, or the entry waits for your next claim.

Refunds and chargebacks

A refund or chargeback on a commissioned order reverses the matching commission pro-rata. If it was already settled, the reversal is debited from your wallet and any negative balance is netted against future accruals.

Tax

• PAN is required before commission can be settled. Recharges are capped until PAN is on file.
• Commission is a trade payable and tax is deducted at source under Section 194H. The TDS share is recorded against each settled entry so your CA can reconcile it.
• Your ledger is exportable on request for GST and TDS reconciliation.

Selling as your own service

What is true today, stated plainly so you can promise it to clients with confidence.

Say "own-name reselling, yes; full product white-label is coming". Never promise a fully rebranded product until it ships.

Government and tenders

Government and PSU buying is a tender and GeM channel, not a web search. XgenPlus co-bids with partners and system integrators.

• Register the tender in your panel with the reference, authority and due date. The tender desk responds there with the manufacturer authorisation form (MAF) and the bid pack, or a decline with a reason.
• Deal registration protection. The first partner to register a tender holds it. Register early.
• Make-in-India documentation and the on-premise deployment option are available for eligible bids.
• Proof points you can cite: BSNL, HAL and other national deployments, and the founder's ICANN and Universal Acceptance work behind IDN email.

System integrator specifics: xgenplus.com/si-partners.html.

Partner benefits

Program rules

• Commission, not discount. Do not promise clients a discount on XgenPlus list prices. Direct-customer promotions do not apply to partner orders.
• No self-commission. Orders for your own organisation, or for an organisation sharing your GSTIN or owner phone, never earn commission.
• One partner per customer. A customer organisation is attributed to one partner. The first attribution holds; disputes go to the partner team.
• Active domains only. Expired domains stop counting toward your slab. Trial domains never count.
• Managed customers are real. A managed customer with paid domains cannot be deleted from the panel; release or transfer is handled by the partner team.
• No sales targets. There is no minimum commitment. Consistent engagement keeps you eligible for leads and the benefits above.
• Compliance abroad. International reselling is allowed subject to local data and compliance rules.
• Terms on approval. Your exact terms, including any custom arrangement, are confirmed in writing when you are approved.

Frequently asked questions

Links and contacts