Local Language Email IDs Made Possible: Understanding IDN and EAI with XgenPlus

June 24, 2025

Introduction

Email is still one of the most critical digital communication tools around—utilized by governments, businesses, and individuals across the globe. But for decades, one critical limitation held millions back: email addresses only worked in English.

Whether you were in Japan, China, Russia, Egypt, Nepal, or India, your digital identity had to fit into the Roman script. For billions of people, this meant using names and domains that didn’t reflect their language, culture, or identity.

Now, that’s changing.

With the rise of Internationalized Domain Names (IDN) and Email Address Internationalization (EAI), users can create and use email addresses in their native languages and scripts—like:

• プリヤンカ@ビジネス.コム (Japanese)
• 一个@阿育王.巴拉特 (Chinese)
• أو أشوكا@بهارات (Arabic)
• Маниш@Ашок.Индия (Russian)
• 민수@기업.한국 (Korean)
• සිංහල@සේවා.ලංකා (Sinhala)
• สมชาย@ธุรกิจ.ไทย (Thai)
• रमेश@सेवा.नेपाल (Nepali)
• रवि@कृषि.भारत (Hindi – India)

For multilingual countries like India, where over 22 official languages and hundreds of dialects are spoken, the ability to use local language email addresses is not just a convenience—it’s a necessity.

Yet, most mainstream email platforms are still not equipped to fully support this transformation.

That’s where XgenPlus, India’s own EAI-compliant business email service, comes in. With robust support for IDN and EAI, XgenPlus enables users—whether they’re individuals, businesses, or government departments—to create fully functional email addresses in scripts like Devanagari, Bengali, Tamil, Telugu, Gujarati, and more.

This breakthrough empowers users to communicate professionally in their own language, breaking down digital barriers and enabling true linguistic inclusivity across digital India—and the world.

Why Local Language Email Still Matters

Let’s take a real example.

Rekha Sharma, a self-employed weaver from Madhya Pradesh, faced challenges submitting official applications that required English email IDs.

It wasn’t just inconvenient. It created a psychological and professional gap.

Now with रेखा@बुनकर.भारत, she handles her business professionally in Hindi. That’s not just localization—it’s empowerment.

And her story is no longer rare.

What Are IDN and EAI?

Let’s break down the two key technologies making this possible:

1. IDN – Internationalized Domain Name

An IDN allows the domain part (after @) to appear in scripts like Hindi, Tamil, Arabic, or Russian.
Example:
www.business.com → www.व्यवसाय.भारत or www.компания.рф

This enables culturally relevant, regional branding and visibility.

2. EAI – Email Address Internationalization

EAI allows the entire email address—including the part before @—to be in the user’s native language.
Example: rajesh@kisan.com → राजेश@कृषि.भारत

These two technologies together create fully localized, functional email addresses—supported across global systems.

The Challenge with Mainstream Email Services

Most major platforms like Gmail and Outlook are not fully compliant with IDN and EAI. Limitations affect:

• Citizens applying in regional languages
• Businesses serving vernacular markets
• Government departments promoting digital inclusion

And this is the exact problem XgenPlus solves.

Introducing XgenPlus: The Leader in Multilingual Email Services

XgenPlus is India's first and lone enterprise-class email solution fully IDN- and EAI-compliant.. Developed by Data Ingenious Global Ltd., it enables:

• Hindi, Marathi, Bengali, Tamil, Telugu, Gujarati, Urdu, and other Indian script-based Email IDs
• Full domain internationalization for brand identity
• Enterprise features—AI reply/compose, virtual file drive, digital signing
• Complete compatibility with international systems (send/receive globally)

Whether you’re a rural entrepreneur, a government department, or a private enterprise, XgenPlus empowers you to build a truly language-inclusive digital identity.

The Visionary Behind the Innovation

“Email in your own language is not just a feature—it’s a right.”
— Dr. Ajay Data, Founder & CEO, XgenPlus

Dr. Ajay Data is a global leader in email standardization and multilingual access. As a contributor to ICANN and Universal Acceptance Steering Group (UASG), he pioneered the first fully EAI-compliant email system in Hindi—making India a leader in email innovation.

His work has been internationally recognized for transforming how the world sees email access, especially for developing economies.

Benefits of Multilingual Email for Businesses and Government

Real-World Use Cases

• Panchayat & Municipalities using emails like info@नगरपालिका.भारत
• Rural Co-operatives branding themselves with contact@हस्तशिल्प.भारत
• Agritech startups reaching farmers via सहायता@खेती.भारत
• Schools and NGOs interacting with stakeholders in native scripts

Multilingual email isn’t just a feature—it’s a strategy for inclusion, reach, and trust.

Conclusion: The Future of Email Is Multilingual

As the world becomes more connected, the demand for language-respectful digital identities will only grow.

Email addresses that reflect who we are—our language, our culture, our script—are not just symbolic. They’re functional bridges that unlock access, build trust, and empower users.

XgenPlus is at the forefront of this shift, enabling India and other multilingual nations to join the digital economy on their own terms.

Whether you're a government decision-maker, a CIO, an SMB owner, or a digital transformation leader, now is the time to adopt email that speaks your audience’s language.

Start your Business Email trial on XgenPlus for just ₹2 and explore IDN Email and EAI. Set up your Business Email in minutes and connect in your native language.